Shipping policy
Shipping Policy
INNOVE products are produced in Denmark. Current availability is shown on the product page and at checkout.
Shipping in Denmark
Home delivery is included in Denmark on all products.
Outside Denmark, shipping is calculated at checkout before payment.
Delivery times
Delivery times in Denmark include processing (and production for made-to-order products). Outside Denmark, shipping times are counted from dispatch.
-
Denmark, SH7012 wall shelf (in stock): Delivered in 3–4 working days · Home delivery included in Denmark.
-
Denmark, SB5030 side table: Made to order · Delivered in about 7–9 working days · Home delivery included in Denmark.
-
EU: 5–8 working days from dispatch; shipping calculated at checkout.
-
USA: Express 5–8 working days, Standard 8–15 working days from dispatch; shipping calculated at checkout; customs, import duties and any VAT are paid by the recipient.
Delivery times are estimates and may vary depending on destination, carrier and circumstances outside our control.
Tracking
You will receive tracking information by email when your order has been dispatched.
Please make sure that the delivery information provided at checkout is correct. If you notice an error in your delivery details, contact us as soon as possible at orders@innove.dk.
Damaged shipments
If your order arrives damaged, please contact us as soon as possible at orders@innove.dk and include your order number together with photos of the packaging and the damaged item.
We will review the issue and help arrange the appropriate solution.
Questions about delivery
For questions regarding shipping or an existing order, contact: