Shipping policy
Shipping Policy
INNOVE products are produced in Denmark in small batches. Current availability is shown on the product page and at checkout.
Shipping in Denmark
For SH7012, delivery to a GLS ParcelShop in Denmark is included in the product price where stated.
For other products or delivery methods, any applicable shipping cost will be shown at checkout before payment.
Delivery times
Once your order has been dispatched, estimated delivery times are:
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Denmark: 2–5 business days
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EU: 3–8 business days
Delivery times are estimates and may vary depending on destination, carrier and circumstances outside our control.
Tracking
You will receive tracking information by email when your order has been dispatched.
Please make sure that the delivery information provided at checkout is correct. If you notice an error in your delivery details, contact us as soon as possible at orders@innove.dk.
Damaged shipments
If your order arrives damaged, please contact us as soon as possible at orders@innove.dk and include your order number together with photos of the packaging and the damaged item.
We will review the issue and help arrange the appropriate solution.
Questions about delivery
For questions regarding shipping or an existing order, contact: